A powerful CRM system helps accelerate sales and close deals quickly

Shorten the sales cycle
by nurturing potential customers

Helps sales staff
easily set growth targets

Track the customer's journey
to sell more

Apply the international standard B2B sales process

The B2B (Business-to-Business) sales process is the process of selling between businesses. In the B2B sales process, companies seek and interact with potential customers, negotiate, and execute business transactions

The automatic reminder and follow-up feature helps increase the sales closing rate

The scheduling, reminder, and SMS sending features, in conjunction with the Email campaign, create an outstanding success rate

The modern sales dashboard helps sales staff stay focused on their goals.

A sales dashboard is a visual information board that helps track sales performance, including sales revenue, customer numbers, marketing activities, and other key business performance indicators

Create professional and attractive sales invoices

Enhance the digital experience for buyers with convenience and professionalism

Seamlessly connect the sales, marketing, and accounting departments

Consolidate and share data simultaneously across all three key departments in the company

Q&A about CRM sales for B2B sales

01.

What is Sales CRM?

Sales CRM (Customer Relationship Management for Sales) is a customer relationship management system specifically designed for sales and marketing activities. Sales CRM helps organize and manage information related to customers and potential customers, track interactions, manage the sales process, and improve the performance of the sales team.

02.

What is the role of Sales CRM in B2B sales?

CRM Sales holds special importance in B2B sales, as customer relationships in B2B are often more complex and require closer interaction compared to B2C (Business-to-Consumer).

1. Customer Information Management: Sales CRM helps businesses manage customer information easily and effectively.

2. Enhanced Customer Interaction: Sales CRM provides tools to track and interact with potential customers. This helps build long-term relationships with customers and increase sales.

3. Sales Process Optimization: CRM optimizes the sales process by saving time and improving productivity.

4. Improved Business Efficiency: Sales CRM offers a comprehensive view of customers, enabling intelligent and quick business decisions.

03.

Essential features of Sales CRM software

CRM sales software has many features to support the B2B sales process. Here are some important features:

1. Customer information management: easily and structurally store customer information

2. Customer interaction: call logs, emails, and meetings with customers, promoting interaction more accurately and easily.

3. Sales process management: track the stages of the sales process to optimize the process and make smart decisions.

4. Reporting and analysis: review business metrics, from sales, conversion rates, the number of new customers, the number of loyal customers, to customer retention rates.

5. Integration with other tools: connect with email marketing tools, POS, ERP to increase work productivity

04.

Steps to implement CRM sales in B2B sales

Implementing CRM Sales software in B2B (Business-to-Business) sales is an important and complex process. Here are some basic steps:

1. Assess needs: First, businesses need to assess their needs to choose the right CRM for sales.

2. Choose CRM Sales software: Research and compare CRM sales systems on the market to make the best choice.

3. Prepare data: This includes importing data from various sources such as Excel spreadsheets, ERP systems, and other systems. Ensure that the data is clean and complete.

4. Deploy CRM sales: This includes installing the software, creating user accounts, training users, and customizing the software.

5. Test and trial: Test the features and functions of the software to ensure stability and reliability.

6. Train users: Train users on features, processes, and regulations for using the software.

Typical customers in various fields

Tourism

Services

Commerce

Technology

Construction

Real Estate