FEATURES OVERVIEW
Explore all features in detail
CRM Features
Marketing - Pre-sales
Sales
Services
Collaboration
Reports
System
Customer care methodsscientific
Expanding after-sales serviceswithout increasing costs
Connecting departments to serve better
Help desk is an important feature of YST CRM, helping businesses provide customer support services quickly and effectively.
Helps save time and synchronize between support channels. It also adds a filter for spam emails based on specific keywords or addresses.
Provides a website with product manuals and frequently asked questions (FAQs).
Plan and ensure no customer care appointments are missed.
Allows users to quickly make outbound calls/receive incoming calls directly on the YST CRM system.
01.
CRM Services in the context of customer care are services and solutions used to manage and improve the customer care (post-sales) activities of an organization.
02.
CRM Services features - customer care tools that help businesses strengthen customer relationships, increase customer retention, reduce order cancellation rates, boost sales, and improve employee productivity.
03.
Regardless of the company size – whether a large corporation or a small business, CRM Services are extremely useful. Having customer and business data in one place facilitates the operations of the entire company. CRM makes the work of individual teams more dynamic, resulting in effectiveness and profits for the whole organization!
04.
CRM Services provides features such as managing support requests, tracking and resolving technical issues, interacting with customers, and reporting and analytics.
Tourism
Commerce
Technology
Construction
Real Estate